Flexible IT Support
Plans Tailored for Your Business
From startups to large enterprises, we provide reliable solutions to keep your systems running smoothly, minimize downtime, and optimize performance. Explore our tailored packages and choose the one that ensures your business stays connected, secure, and efficient.
Online Support Packages
Our Online Support Packages offer fast, reliable, and remote IT assistance to resolve your technical challenges without delays. Whether you need help with software installation, network connectivity, or system optimization, our team of experts is just a click away. Designed to provide flexible and efficient solutions, we diagnose and fix issues remotely, ensuring minimal disruption to your operations
Entrepreneur
Packages
Basic
Remote technical support to resolve common software and device configuration issues
Services Included:
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Technical assistance via phone, chat, or email for software and configuration issues.
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Diagnosis and resolution of internet connection problems.
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Installation and updates of basic software.
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Email and user account setup.
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Virus and malware scanning and cleanup.
Execution Time: 1 hour of remote technical support.
Cost: $30 per Hour
Standard
Remote technical support for more complex problems and maintenance needs
Services Included:
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All services from the Basic Package.
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Remote technical assistance for local network setup and connectivity issues.
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Diagnosis and resolution of basic hardware problems.
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Operating system optimization and advanced settings configuration.
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Basic security configuration, including firewall and antivirus.
Execution Time: 2 hours of remote technical support.
Cost: $50 per Hour
Premium
High-quality, personalized remote technical support for businesses with specific and critical needs
Services Included:
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All services from the Basic and Standard Packages.
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Advanced support for network and server configurations, including complex problem resolution.
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Configuration and management of automated backups.
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Implementation of advanced security policies, including data encryption and intrusion protection.
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Specialized technical consulting for specific technology projects.
Execution Time: 4 hours of remote technical support.
Cost: $80 per Hour
Medium Business
Packages
Large Business
Package
Services Included
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Diagnosis and resolution of software and hardware issues on workstations and servers.
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Configuration and maintenance of local networks, including routers, switches, and wireless access points.
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Proactive system monitoring to detect and resolve issues before they affect productivity.
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Implementation and management of security solutions, including firewalls, antivirus, and intrusion detection systems.
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Support for specific business applications, such as ERP systems or accounting software.
Execution Time: Customized according to the company’s needs, with service contracts ranging from 5 to 40 hours per month, depending on the size and complexity of the technological environment
Cost: $60 per Hour
Monthly service contracts can range from $300 to $2000, depending on the number of service hours included and any additional services required
On-Site Support Packages
Our On-Site Support Packages provide hands-on technical assistance tailored to your business needs, ensuring quick and efficient resolution of IT issues directly at your location. From basic diagnostics to advanced system optimizations, our team of expert technicians will handle hardware repairs, network configurations, and system maintenance with precision and care.
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Contact Form
Do you want to schedule your support? Schedule now! Form with name, phone, address, type of support and description